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From acceptance to graduation to the launch of one’s career in music, students have many needs and questions along the way. Berklee College of Music meets those needs and answers those questions with a system of student services that simultaneously empowers students to take responsibility for their own education while also providing a level of support that helps to ensure that students’ experience at the world’s leading college for contemporary music is of the highest quality.
The Student Affairs team in Valencia seeks to provide students with the services and support systems needed to ensure their well-being and ultimately their success. Furthermore, we seek to enrich the student experience by cultivating active leaders, community builders and global citizens through a wealth of extracurricular opportunities for growth and development.
In this section you will find all relevant information regarding Student Services and Policies applicable to all Berklee students, as well as more specific and relevant information for students on the Valencia campus, regardless of whether you are enrolled for two weeks, a semester, a year or even longer.
Students in graduate programs, Summer Study Abroad, Boston Conservatory Opera Intensive, and our Summer Performance Program must arrange their own housing, with options ranging from finding an apartment to staying at a nearby private student residence hall.
The Valencia campus does not offer student housing directly, but there are many options available for students to choose from. Students can rent a room in a private apartment or rent an entire apartment and arrange to share with classmates. There are also several student residences near campus where students can stay in individual or double rooms, with or without meal plans.
Berklee does not provide any professional legal and/or real estate advice and is therefore not liable for the services carried out by any of these external agencies.
The following student residences are all located about the same distance from the Berklee in Valencia campus:
Once you find a room or apartment that you like, you should ask if there is a rental contract you can see. You should ask what the terms and conditions are for deposits, length of stay, and other terms. A good question to ask is whether the “gastos de comunidad” (building maintenance fee) is included in the cost of rent, or if electricity and water are included (usually, they are not).
There are multiple websites and agencies that can help with your apartment or room search, including the following sites:
Valencia is a large city, and you can choose to live near the beach, near campus, in the center, or in one of several up-and-coming neighborhoods. You should consider how far you want to live from campus, and also if you want to walk, ride a bike or take public transportation. The public transportation system in Valencia is well developed, with various subway lines and an extensive bus system. Read below for an overview of the housing options in Valencia.
While basically anywhere in Valencia can be a good choice to live, living somewhere inside the orange box (see image below) is near campus and relatively easy to reach by bus, bike or foot. This is just a general idea of where to do your housing search. The popular neighborhoods and areas closest to campus are highlighted with a dotted orange line.
Some websites allow you to search for apartments by district. The two sub-districts closest to campus are:
Note that these two districts have higher than average rent compared to other areas of Valencia, due to their prime location.
Please contact firstname.lastname@example.org to learn how you can get in touch with former students.
WiFi connectivity might be charged separately from utility bills, and should cost you around 50€ per month. There are many internet providers you can try: Movistar, Ono and Orange are some of the ones recommended by Berklee students. We highly encourage you visit the Phone House at either El Saler or Aqua mall (both within a 10-minute walk from the campus), as they will be able to recommend the best provider for you depending on your needs.
The tram and metro services are provided by Metrovalencia, but they do not run in the evenings.
If you need any advice on housing, write us an email at email@example.com.
Berklee does not provide any professional legal and/or real estate advice and is therefore not liable for the services carried out by any of these external agencies.
Students will be required to agree during registration to pay tuition and fees at the beginning of every semester enrolled. If full payment has not been made or an approved payment plan not set up the student will be subject to the collection process.
The following information is for cases of overpayment, or in which a student needs a refund.
If there is an overpayment on your account, we will process the refund as quickly as possible provided the funds have cleared. Because a final assessment of your account balance cannot be determined until your schedule is finalized at the end of add/drop, we cannot issue any refunds during the first two weeks of classes.
We will begin issuing refunds for a credit balance resulting from overpayment starting only after the third week of classes. It is therefore in your best interest to pay only the exact amount due on your account. In addition, we will only be able to process your refund if the credit balance is the result of actual (not anticipated) funds, and all checks have had 10 days to clear (foreign checks may require additional time). After the third week of classes, we will issue refunds one day per week for those students who have become eligible. You may confirm whether you qualify for a refund check by visiting my.berklee.edu and clicking “View My Statement” under the “Financial Information” section.
Depending on the circumstances of your overpayment, you should be aware of the following details affecting your refund:
We encourage all students to fill out direct deposit information by going to my.berklee.edu and clicking on “Direct Deposit Account” under “Financial Information.” For all students that do not elect the direct deposit option, checks will be mailed to the preferred address on file, whether it is a domestic or international address. Refunds will be issued beginning with the Friday after the third week of class.
Any student that does not receive a check due to an incorrect or foreign address will be required to wait at least two weeks (could be longer depending on the address state) before another check will be issued. Due to the volume of lost checks we highly recommend that students fill-out the direct deposit form or verify that the preferred address on file in the Registrar’s Office is correct.
If you would like to leave credit from your current semester to be applied toward a future semester instead of receiving a refund, you must fill out a form for each semester you do not wish to be refunded. You can find the form here, note that you must be logged in to see the form.
To ensure you get your refund as quickly and easily as possible, we recommend signing up for direct deposit on my.berklee.edu (login required) using your U.S. bank account.
Please note: if the refund is due to a Parent PLUS loan, the parent borrower decides who will receive any refund at the point of application. If the parent borrower elects to receive the refund personally, we will mail a paper check to whichever address was originally provided in the borrower's name.
When you sign up for direct deposit, make sure you are using the paper/electronic routing number and the correct account number.
Direct Deposit Sign-Up:
To update your preferred mailing address, please email the Office of the Registrar at firstname.lastname@example.org from your Berklee email address.
If the paper check is due to a Parent PLUS loan going back to the parent borrower, please contact the Office of Financial Aid at email@example.com or 617-747-2274 to verify the correct address is on file.
Please be aware that credit due to federal financial aid (Stafford Loans, Pell/SEOG grants, or Parent PLUS loans) must remain in the same academic year (example: 2015 Fall Semester to 2016 Spring Semester). PLUS loans going back to the parent borrower must be refunded.
The Office of the Bursar cannot provide you with tax advice. Please consult a tax professional for any questions you may have.
1098-T (United States)
Berklee partners with ECSI for all 1098-T reporting. This tax form shows the amounts charged for tuition and fees as reported by the Office of the Bursar. 1098-T forms will be mailed each year by January 31st in addition to being made available on the ECSI website. Please note if you do not have a domestic address, you will not receive a hard copy form.
ECSI Login Information
Log on to: borrower.ecsi.net/
School Code: D8
Account Number: This will be either your social security number or you will have to relay that you do not have a social security number and need the web generated ID.
PIN/Password: Assigned by ECSI*
*If you have any further questions, please consult the ESCI Informational Page or call the ECSI 1098-T Hotline at 1-866-428-1098.
TL-11A and other Canadian Forms (e.g. OSAP)
Currently, Berklee does not mail out tax forms for Canadian students for either their federal or provincial taxes. Please contact the Office of the Registrar and provide them with your necessary form. They will complete the necessary portions concerning certification of enrollment after which our office will complete the necessary financial information.
Please contact the Bursar's Office at firstname.lastname@example.org with any questions you may have.
Graduate students will register for their semester classes through regular meetings with their faculty advisers. Students with outstanding financial obligations must make prior arrangements with the Office of the Bursar in order to register.
The college may make changes to a student’s registration schedule in situations including but not limited to the following: (1) if a course is canceled, or (2) if the student becomes ineligible to enroll in a course due to failing a requisite course.
See the Graduate Bulletin for more information regarding course registration.
Students participating in the Berklee Study Abroad program during spring and fall semesters will register for classes with the help of the study abroad office. Contact email@example.com.
Berklee now offers an online transcript request service. Official electronic (eTranscripts) and paper transcripts can be ordered online through our transcript partner, Parchment, an authorized delivery agent specializing in secure transcript exchange.
When ordering online, your authenticating user name and password serves as your electronic authorization.
Contact firstname.lastname@example.org for questions regarding registering for classes or policies.
The health and safety of our students is a top priority at Berklee. There are many resources available to help answer questions and connect students with people who can assist them in getting the help they need.
During Business Hours
The opening hours of the Student Affairs Office at the Valencia campus are from 10:00 a.m. to 5:00 p.m., Monday–Friday, and we will assist students who may need immediate attention. Students who are in crisis or having a mental health emergency should call Berklee’s medical team on +34 618 001 661 or stop by the Student Affairs office and let us know that they need to see or speak to a counselor immediately or on the same day.
Staff, faculty, family members, and students who are concerned about a student’s wellbeing may also request an urgent care consultation with a specialist in Valencia. Please call +34 618 001 661 or email email@example.com to speak with a member of Berklee’s medical team who will respond promptly.
After Business Hours
If there is a mental health emergency after business hours, on the weekend, and on holidays, members of the Berklee community should call Berklee’s medical assistance team on +34 618 001 661 who will be able to assist. Berklee in Valencia community members may also call 112 or go to Hospital Casa de la Salud for assistance.
A member of the Student Affairs Office at the Valencia campus is also on call after business hours for students who may need immediate attention. Please call +34 626 263 326 for assistance.
All students enrolled in a program at Berklee’s campus in Valencia, regardless of if it is a graduate, undergraduate, or summer program, are automatically enrolled in MAPFRE's health insurance coverage program, specifically designed for Berklee students. Once you are accepted, you will receive more information about the extensive coverage in the Student Handbook. The Student Affairs Office will also require you to provide emergency contact information as you prepare for your stay in Valencia, and will ask you to keep this information up to date throughout the duration of your enrollment at the Valencia Campus.
We believe it is important to acknowledge that the care or reimbursements resulting from the risks listed below (among others listed in Article 10 of the General Conditions) are excluded from MAPFRE´s policy coverage:
NOTE: Berklee Study Abroad students should refer to Berklee Study Abroad: Once Accepted for specific information on Health and Travel Insurance related to their program.
If you have any questions about MAPFRE´s health insurance please contact firstname.lastname@example.org.
Berklee has joined forces with a team of local medical professionals to create the Berklee Medical Assistance Program designed to facilitate your experience in Valencia when in need of a doctor or medical specialist.
The Berklee Medical Assistance Team will provide you with any required medical service, any time of the day. This service has been specifically prepared for you as a student on the Valencia campus, and the staff will be able to assist you in English as well as in Spanish. You will receive more information during orientation about how to use this service.
Below is the medical facility nearest to campus. It is always recommended that you contact the Berklee Medical Assistance Team prior to walking in.
Hospital Casa de la Salud is a multi-specialty hospital offering a wide range of medical and surgical services conveniently located within 15 minutes from the Valencia campus. Hospital Casa de la Salud also offers urgent care for sudden illnesses "after hours," evenings, and weekends.
All students on the Valencia campus have free and confidential access to a professionally trained and licensed clinician while officially enrolled. Our counselor, Dr. María Zarza can provide short-term counseling or refer you to other doctors as required, giving you an opportunity to receive help with depression and anxiety, stress management, relationship and family concerns, sexual assault or harassment, substance abuse, wellness, crisis intervention, and any other concern impacting your mental health. Students might have unlimited access to this service while enrolled in the Valencia campus and as prescribed by our counselor.
Students might have unlimited access to this service while enrolled in the Valencia campus and as prescribed by our counselor. To book an appointment with Dr Maria Zarza please email: email@example.com
Berklee College of Music values diversity and inclusion; we are committed to providing accessibility in a climate of mutual respect and full participation.
If you would like to request accommodations due to a disability, please contact the office of Disability Services: firstname.lastname@example.org.
Visit the Disability Services website for information about documentation requirements, accommodations and services provided.
Regardless of whether you are studying abroad in Valencia for one semester, or are enrolled in one of our Graduate Programs, you´ll be automatically registered within Berklee´s Student Health Insurance Plan for the duration of your program.
Furthermore, every Berklee student enrolled at the Valencia Campus has access to Berklee´s Medical Assistance Team. This team will connect you to your required medical service, any time of the day. This service has specifically been prepared for you as students of Berklee´s Valencia Campus and therefore our staff will be able to assist you in English as well as in Spanish.
You should call Berklee´s Medical Assistance Team to book a doctor´s appointment and when seeking urgent care.
For any other questions regarding your student health insurance plan or Berklee´s Medical Assistance Team please email: email@example.com or firstname.lastname@example.org.
Please email us at: email@example.com with any questions regarding the status of your MAPFRE ID card or to request a replacement.
Please note that prescribed medications will not be covered by your health insurance plan.
Some specialized treatments such as physiotherapy and non-urgent dental care are not covered by your health insurance plan, and therefore you will be responsible for the total costs of these appointments. Please make sure you talk to Berklee´s Medical Assistance Team ahead of making any doctors ‘appointments so they can confirm these details for you.
Medical Walk-in Clinic (for non-emergency illness)
Centro Médico Mapfre Salud
Plaça de la Legió Espanyola, 13
Hours: Monday to Friday, 9:00 am – 8:00 pm
Full-Service Hospital (for illness or emergencies)
Hospital Casa de la Salud
C/ Dr Manuel Candela, 41
Hours: 24 hours a day, 7 days a week
Hospital Casa de la Salud is multi-specialty hospital offering a wide range of medical and surgical specialties and conveniently located within 15 minutes from the Valencia Campus. Hospital Casa de la Salud also offers urgent care for sudden illnesses "after hours" and during evenings and weekends.
We recommend purchasing via Seven Corners. Save the website information and any instructions provided as reference in case you need to access services. Trip Cancellation Insurance and Personal Property Coverage are also available for purchase on this site.
You can also contact firstname.lastname@example.org for other alternatives on travel insurance coverage.
Students may enroll their eligible dependents for an additional premium by emailing email@example.com For information on additional premium costs (above the student premium) and coverage dates, contact firstname.lastname@example.org.
Please note Berklee´s Counselor respects confidentiality. Spanish and US laws and ethical guidelines for therapists require that student visits and all information shared during therapy sessions remain confidential. Counselors cannot release information to anyone without a student's written permission. This includes friends, instructors, and parents. Records of therapy sessions are kept in a secure electronic medical record. Exceptions to confidentiality occur only under special circumstances such as being in imminent danger to self or others. A counselor will review these exceptions in detail at the intake appointment. To make an appointment, please email email@example.com,
Consultation service is available to Berklee students, faculty, staff, and family members who are concerned about a Berklee student's mental health. Please connect with Dr Maria Zarza, Berklee´s Medical Assistance Team or the Student Affairs team to let us know how urgent your situation is so we can respond promptly.
Dr. Maria Zarza also organizes support activities via Bionexum Health Clinic that emphasize students’ social interaction to facilitate the creation of natural, multicultural networks to help them deal with stress, solve daily problems, and receive emotional support when they need it most. Activities are mainly sponsored by different universities with the cheapest possible prices and therefore are highly affordable for students. Some activities are also completely free of charge since they are performed by volunteer students or sponsored by Bionexum Health. Activities include hiking trips, meditation, mindfulness, training on Emotional Management, LGBT gatherings, etc.
To speak to Berklee´s Public safety department please call:
Valencia Campus: (+34) 96 333 2802 (during Campus Opening Hours)
Boston Campus: (+1) 617 747 2333 (at all times)
In general, the Valencia campus follows the same set of policies set for the campus in Boston. Here you will find information about the policies that affect all Berklee students, with links to read the full policy information on Berklee.edu.
Dear Berklee Community,
Berklee College of Music is a diverse community composed of individuals with different life experiences, viewpoints, belief systems, and identities. A welcoming and inclusive culture is essential to maintaining the college’s role as a leader in music education and Berklee highly values the dynamic environment that results when students, faculty, administrators, and staff from diverse backgrounds come together to learn, live, and work. The college’s Equity Policy and Process and the Student Code of Community Standards prohibit discrimination and harassment.
Specifically, the Equity Policy and Process prohibits and addresses sexual misconduct, sexual assault, dating and domestic violence, stalking, and discrimination and/or harassment based on race, color, religion, gender, gender identity, transgendered status, national origin, age, disability, military or veteran status, sex, sexual orientation, genetic information, marital status, pregnancy, or any other characteristic protected by law (collectively referred to as “protected characteristics”).
This prohibition includes all forms of sex discrimination, including sexual harassment, sexual assault, and relationship violence, which are also prohibited by Title IX of the Education Amendments of 1972:
"No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance."
Berklee is committed not only to compliance with this and other federal mandates, but also to promoting a culture that is in line with the values our civil rights laws envision. The Equity Policy and Process was designed to further Berklee’s goal of inclusion, respect, and equality for all community members, and affirms Berklee’s commitment to promote fairness and equity in all aspects of the institution.
It is important that all members of our community know where to turn if they have a concern, need assistance or support, or would like to file a complaint. I hope this information is a helpful compilation that assists students, faculty, staff, and other members of the Berklee College of Music community.
Christopher M. Kandus-Fisher
Associate Vice President of Student Affairs and Chief Equity Officer
By enrolling in Berklee College of Music, students accept the responsibility to become fully acquainted with the college’s regulations, to comply with the college’s policies and authority, to respect the rights and property of others, and to recognize that student actions reflect upon the students involved as well as upon the entire college community. Unfamiliarity with college policies will not exempt students from the conduct process. Officially recognized student organizations are also expected to adhere to the Student Code of Community Standards. The college will take appropriate disciplinary action for any conduct that violates the Student Code of Community Standards, whether such conduct occurs on- or off-campus (in Boston or Valencia) or online. This may include disciplinary action up to and including expulsion and parental notification. Sanctions are also grounded in education and encourage students to reflect on the impact of their actions. In addition, sanctions will reflect the seriousness of the behavior for which the student will be held accountable. Being a Berklee student is a privilege, and with that privilege comes the expectation that students will uphold the standards and values set forth by the college and will conduct themselves as individuals who contribute positively to the college community. All students will be treated fairly in the student conduct process, whether they are the alleged student, complainant, victim, or witness.
Here are some areas that are covered in the handbook:
The Valencia campus offers music education with a global mindset with opportunities to engage in music and other activities outside of the classroom that enrich students’ international experience. From student-run activities to the student advisory board and a wealth of activities throughout Valencia, students are encouraged to get involved in extracurricular and sociocultural activities in order to enhance both their personal and professional journeys. At Berklee, you can truly be who you are. While music remains the primary focus, it is far from the only important, rich experience available to students.
The Student Affairs team seeks to create and maintain an inclusive, safe, and engaging space for all members of the Valencia campus community. We are dedicated to enriching the student experience by cultivating active leaders, community builders, musicians, and global citizens. We invite you to explore the ways in which you can create, contribute, and take the reins of your Berklee experience while making the most of your time in Valencia.
Do you want to make your experience in Valencia even better for yourself and others? Berklee’s Student Advisory Board (SAB) in Valencia works with the academic and administrative community of this campus to ensure that the collective voice of the student body is heard.
Berklee believes that raising awareness on themes such as gender equality and diversity is extremely relevant in creating a respectful and inclusive learning environment in which students can succeed. These biweekly forums aim to open up candid discussions on themes that are important to our students far beyond their lives at Berklee.
This spring-only program aims to integrate new members of the community into our campus. Graduate and returning undergraduate students volunteer to help the Student Affairs team ensure that our new Study Abroad students feel welcome and know the resources available to them while enrolled at the Valencia campus. In exchange, mentors have the opportunity to practice their leadership and mentoring skills and meet new people.
Berklee’s campus in Valencia seeks to provide opportunities to promote healthy lifestyles through a series of workshops and activities to help students find the necessary physical, emotional, and spiritual paths to succeed both professionally and personally. The goal of the LiveWell Program in Valencia is to enhance students' well-being, which is accomplished by helping students develop initiatives and proposals that promote a healthy lifestyle.
Student Gym Discounts
Berklee students recommend the following gyms near campus: