Student Services

Student residence halls

Valencia is home to several universities, with a selection of privately run student residences (dorms) rising to suit student needs. Students can choose to stay in a single or double room, with a wide range of amenities to choose from, including several meal plan options.

The following student residences are all located about the same distance from the Berklee in Valencia campus:

• Residencia Collegiate - Marina Real
  Berklee graduate students wishing to stay at Collegiate during some or all of their stay in Valencia need to insert the following code (MR-BER-000) in the category set as “código de incentivos”. You will need to show evidence of your acceptance to Berklee to confirm your booking at Collegiate
• Galileo Galilei
• RESA Damià Bonet
• RESA La Concepción
• Reuniver Valencia:
  Prices for a complete university course can be checked here. Please refer to this PDF for general information on the residence hall.
• Residencia Universitaria Mediterráneo:
  Prices for a complete university course, as well as for short/temporary stays excluding summer months, can be checked here.

Rent an Apartment

Apartments in Valencia can be rented furnished or unfurnished, and range in price and quality from run-down to luxurious. Many rooms and apartments are available on the market, and students should exercise prudence when renting private rooms or apartments, especially when it comes to wire transfers of money. Keep in mind that most apartment owners and agencies speak Spanish, with limited English.

Once you find a room or apartment that you like, you should ask if there is a rental contract you can see. You should ask what the terms and conditions are for deposits, length of stay, and other terms. A good question to ask is whether the “gastos de comunidad” (building maintenance fee) is included in the cost of rent, or if electricity and water are included (usually, they are not).

There are multiple websites and agencies that can help with your apartment or room search, including the following sites:

• Aluni:
  Shared flats for students.
• Fotocasa:
  Real estate portal specialized in flats for rent.
• Idealista:
  Real estate portal specialized in flats and rooms for rent.
• Perfect Spain:
  Small personal Real Estate firm based in Valencia which offers housing for short, medium and long term periods.
• Escorpión Inmobiliaria:
  Contact Pablo Contreras at pablo@escorpioninmobiliaria.com and/or +34 629 387 625
• c.p.i. gestion
  Real Estate Management company with a wide variety of options
• Uniplaces:
  Online marketplace for student accommodation.

Student residence halls

There are privately run student residences which offer temporary housing at very affordable rates to both Berklee summer course students and graduate students arriving in the week/s before orientation to find an apartment and get settled in before classes begin.
This is a good option for students who want a place to stay for a short period of time while they look for a long-term housing solution or during summer courses. Contact directly the residence hall you are interested in for more information.

• Temporary housing offer at Collegiate Marina Real (program rates)
• Temporary housing offer at Resa (daily rates) (students under the age of 18 can only stay if accompanied by a parent or legal tutor)
• Temporary housing offer at Reuniver (daily rates)
• Temporary housing offer at Residencia Universitaria Mediterráneo (daily rates)

Rent an apartment

An option for summer course students is to rent a short to medium-term apartment. Here are a few places to start looking:

• Airbnb
• Valencia Flats
• Flats for You
• Edificio Palomar
• Universal Students:
  Family stay options included. (No age restrictions)
• Uniplaces:
  Online marketplace for student accommodation.

• CSS Consulting for Graduate Students
• CSS Consulting for the Summer Semester

• Hotel Barceló
• NH Las Artes I
• NH Las Artes II
• Holiday Inn Express
• Ilunion

MAPFRE insurance coverage

All students enrolled in a program at Berklee’s campus in Valencia are automatically enrolled in MAPFRE's health insurance coverage program, specifically designed for Berklee Valencia students. Once you are accepted, you will receive more information about the extensive coverage in the Student Handbook.

• General MAPFRE Policy Terms
• MAPFRE Annex Conditions including exclusions

NOTE: Berklee Study Abroad students should refer to Berklee Study Abroad: Accepted Students for specific information on Health and Travel Insurance related to their program.

If you have any questions about MAPFRE´s health insurance please contact studentaffairsvalencia@berklee.edu.

This service has been specifically prepared for you as a student on the Valencia campus, and the team will assist you in English as well as in Spanish to provide you with any required medical service, any time of the day (more information about this service is provided at orientation).

Below is the medical facility nearest to campus. It is always recommended that you contact the Berklee's medical assistance team prior to walking in.

Full-Service Hospital (for illness or emergencies)

• Hospital Casa de la Salud
  Address: C/ Dr Manuel Candela, 41
  46021 Valencia
  Hours: 24 hours a day, 7 days a week

Hospital Casa de la Salud is a multi-specialty hospital offering a wide range of medical and surgical services conveniently located within 15 minutes from the Valencia campus. Hospital Casa de la Salud also offers urgent care for sudden illnesses "after hours," evenings, and weekends.

Counseling Services

All students on the Valencia campus have free and confidential access to a professionally trained and licensed clinician while officially enrolled. Our Counseling services can provide short-term counseling or refer you to other doctors as required, giving you an opportunity to receive help with depression and anxiety, stress management, relationship and family concerns, sexual assault or harassment, substance abuse, wellness, crisis intervention, and any other concern impacting your mental health.

Students have access to this service while enrolled in the Valencia campus at no cost as part of their health insurance coverage. Additionally, this service is integrated within Berklee’s medical assistance team.

To know more about Counseling services in Valencia or to book an appointment please contact:

counselingservices@upromedes.com
+34 626 263 326
Schedule - Monday to Friday (10am-1pm / 3pm-5pm)
(*) Considering the current situation related to the COVID-19 pandemic, and to ensure the safety of all community members, consultations will be scheduled remotely.

Global Counseling Services: Call or Chat with a Counsellor from MY SSP

Berklee provides access to the My Student Support Program (MY SSP) app, a service that offers 24/7 crisis, real-time, brief, and solution-focused counseling with a dedicated clinician over phone, chat/text, or video, or in person. Services are currently available in English, Spanish, French, Mandarin, and Cantonese (Simplified Chinese chat).

Along with immediate and scheduled short-term support, MY SSP also provides free access to a variety of well-being resources such as informational articles, podcasts, assessments, videos, and virtual fitness sessions tailored to your specific needs. By partnering with MY SSP, Berklee strives to make mental health support more accessible than ever before.

Download and explore the app at myssp.app

Students who are need urgent medical care at any time of the day or night should call Berklee's medical team at +34 618 001 661 to be timely referred to medical assistance.

Staff, faculty, family members, and students who are concerned about a student’s well being may also request an urgent care consultation with a specialist in Valencia by calling +34 618 001 661 or emailing berklee@upromedes.com to speak with a member of Berklee’s medical team who will respond promptly.

Berklee's medical team is a complimentary service for Berklee students that operates 24 hours / 7 days a week.

If a student experiences a mental health emergency at any time during their enrollment at Berklee, members of the Berklee community should also call Berklee’s medical assistance team on +34 618 001 661 who will be able to assist. Berklee in Valencia community members may also call 112 or go to Hospital Casa de la Salud for assistance.

The state of Massachusetts requires that all Berklee students be enrolled in a health insurance plan that offers comprehensive coverage, wherever their location of study. All coverage must be in effect while students are enrolled at Berklee College of Music, even when studying abroad at the Valencia campus as a graduate or undergraduate student. We recommend that your primary insurance plan provides coverage everywhere in the United States and abroad, and that it includes provisions for medical evacuation and repatriation of remains.

The Berklee SHIP is underwritten by Blue Cross Blue Shield of Massachusetts and administered by Gallagher Student Health and Special Risk (gallagherstudent.com/Berklee). For more information on coverage details, please contact Gallagher Student Health and Special Risk Customer Service.

All Valencia students are automatically enrolled in and charged for the Berklee SHIP.

All Valencia students may waive (decline) participation in the Berklee SHIP by demonstrating they are enrolled in a health insurance plan that meets the requirements of their program. The insurance coverage requirements for waiving the SHIP are determined by Massachusetts Student Health Insurance Plan regulations; they are not internal policies set by Berklee.

Valencia Waiver process: Graduate students, First Year Study Abroad students & Full Academic Year Study Abroad students, Berklee Online students:

All graduate students, First Year Abroad students and students studying in Valencia for a full academic year as part of the Study Abroad program are eligible to waive SHIP with their MAPFRE Spanish health insurance coverage. To submit your waiver, please follow the instructions below:
1. Go to www.gallagherstudent.com/Berklee
2. Under “Resources” download the Valencia Waiver form.
3. Complete and return as instructed.

Valencia Waiver process: One-Semester Study Abroad students:

Study Abroad students studying in Valencia for one semester only are NOT eligible to waive SHIP with MAPFRE health insurance coverage. Students studying abroad for one-semester need to be actively enrolled in a plan that meets MA SHIP regulation and the standard waiver criteria following the instructions below:
1. Go to www.gallagherstudent.com/Berklee.
2. Follow the login Instructions.
3. Click “Waive”
4. Follow the instructions to complete the form.

The Frequently Asked Questions outline the waiver criteria.

If you would like to request accommodations due to a disability, please contact the office of Accessibility Resources: accessibilityresources@berklee.edu.

Visit the Accessibility Resources website for information about documentation requirements, accommodations and services provided.

• the Blue Care nurse advice line;
• the Global Academic Assistance Program, which provides medical assistance, a 24-hour nurse help line, referrals, and medical monitoring; and
• Silver Cloud, an online behavioral health program to promote and support positive behavioral change and overall mental wellness. Programs include evidence-based modules on anxiety, depression, and stress.

Berklee College of Music is a diverse community composed of individuals with different life experiences, viewpoints, belief systems, and identities. A welcoming and inclusive culture is essential to maintaining the college’s role as a leader in music education and Berklee highly values the dynamic environment that results when students, faculty, administrators, and staff from diverse backgrounds come together to learn, live, and work. The college’s Equity Policy and Process and the Student Code of Community Standards prohibit discrimination and harassment.

Specifically, the Equity Policy and Process prohibits and addresses sexual misconduct, sexual assault, dating and domestic violence, stalking, and discrimination and/or harassment based on race, color, religion, gender, gender identity, transgendered status, national origin, age, disability, military or veteran status, sex, sexual orientation, genetic information, marital status, pregnancy, or any other characteristic protected by law (collectively referred to as “protected characteristics”).

This prohibition includes all forms of sex discrimination, including sexual harassment, sexual assault, and relationship violence, which are also prohibited by Title IX of the Education Amendments of 1972:

"No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance."

Berklee is committed not only to compliance with this and other federal mandates, but also to promoting a culture that is in line with the values our civil rights laws envision. The Equity Policy and Process was designed to further Berklee’s goal of inclusion, respect, and equality for all community members, and affirms Berklee’s commitment to promote fairness and equity in all aspects of the institution.

It is important that all members of our community know where to turn if they have a concern, need assistance or support, or would like to file a complaint. I hope this information is a helpful compilation that assists students, faculty, staff, and other members of the Berklee College of Music community.

Valencia specific resources:

• Equity Leadership Team Valencia.
• Know Your Rights: Creating a Community of Equity-Valencia Brochure (PDF)

More Information on Berklee's Equity and Title IX Policy

By enrolling in Berklee College of Music, students accept the responsibility to become fully acquainted with the college’s regulations, to comply with the college’s policies and authority, to respect the rights and property of others, and to recognize that student actions reflect upon the students involved as well as upon the entire college community. Unfamiliarity with college policies will not exempt students from the conduct process. Officially recognized student organizations are also expected to adhere to the Student Code of Community Standards. The college will take appropriate disciplinary action for any conduct that violates the Student Code of Community Standards, whether such conduct occurs on- or off-campus (in Boston or Valencia) or online. This may include disciplinary action up to and including expulsion and parental notification. Sanctions are also grounded in education and encourage students to reflect on the impact of their actions. In addition, sanctions will reflect the seriousness of the behavior for which the student will be held accountable. Being a Berklee student is a privilege, and with that privilege comes the expectation that students will uphold the standards and values set forth by the college and will conduct themselves as individuals who contribute positively to the college community. All students will be treated fairly in the student conduct process, whether they are the alleged student, complainant, victim, or witness.

More Information on Berklee's Code of Community Standards

More Information on Berklee's Policy Handbook for Students

Here are some areas that are covered in the handbook:

• Security on Campus
• Campus Services
• Student Life
• Emergency Contact Numbers
• Student Policies
• Security Off Campus
• Living and Traveling Abroad
• Health and Safety Recommendations
• Consular Agencies and Embassies

More Information on the Graduate Bulletin