Health and Wellness

All undergraduate, masters and post-master students at Berklee Valencia students are automatically enrolled in a health insurance plan by MAPFRE for the duration of their active enrollment at a Berklee Valencia program. The MAPFRE’s health insurance coverage has been specifically designed for Berklee Valencia students to comply with the requirements of Spanish visa applications and offers extensive medical coverage in Valencia.

Students receive their MAPFRE card at check-in and then have access to the services of our partner provider Medical Assistance Coordination team, whose task is to help students navigate the terms of the MAPFRE insurance, including processing any insurance-related paperwork, securing expedited booking of appointments with MAPFRE-covered doctors and providers, and on-call out-of-hours Medical Assistance Coordination, available 24/7 via the Berklee Valencia Health & Wellness dedicated phone line.

Full terms and coverage are detailed in the General MAPFRE Policy Terms, but the following information may be helpful as general coverage guide:

The MAPFRE insurance for Berklee students will cover:

• Pre-existing conditions
• Appointments with English-speaking doctors
• Illnesses and injuries that happen while in Spain
• Physiotherapy treatment (not pharmaceutical)
• Medical treatment (not pharmaceutical)

The MAPFRE insurance for Berklee students will NOT cover:

• Non-urgent dental care
• Routine health check-up
• Prescribed pharmaceutical medication
• Alternative medical treatment
• Healthcare assistance and/or medical expenses arising from the consequences of high-risk activities
• Orthopedic devices
• Medical treatment at public health hospitals
• Medical attention outside of Spain

The MAPFRE health insurance program also provides basic and limited travel insurance in case of a medical emergency outside of Spain. Students are encouraged to review the relevant terms and conditions of their policy before travel. 

For any questions regarding coverage or how the Medical Assistance Coordination team can assist Berklee Valencia Students please contact wellnessvalencia@berklee.edu

The state of Massachusetts requires that all Berklee students be enrolled in a health insurance plan that offers comprehensive coverage, wherever their location of study. All coverage must be in effect while students are enrolled at Berklee College of Music, even when studying abroad at the Valencia campus as a graduate or undergraduate student. We recommend that your primary insurance plan provides coverage everywhere in the United States and abroad, and that it includes provisions for medical evacuation and repatriation of remains.

The Berklee Student Health Insurance Plan (SHIP) is underwritten by Blue Cross Blue Shield of Massachusetts and administered by Gallagher Student Health and Special Risk (gallagherstudent.com/Berklee). For more information on coverage details, please contact Gallagher Student Health and Special Risk Customer Service.

All Valencia students are automatically enrolled in and charged for the Berklee SHIP but may waive (decline) participation in Berklee's SHIP by demonstrating they are enrolled in a health insurance plan that meets the requirements of their program. The insurance coverage requirements for waiving the SHIP are determined by Massachusetts Student Health Insurance Plan regulations; they are not internal policies set by Berklee.

Valencia waiver process: graduate students, first year abroad students and full academic year study abroad students, Berklee Online students:

All graduate students, First Year Abroad students and students studying in Valencia for a full academic year as part of the Study Abroad program are eligible to waive the SHIP with their MAPFRE Spanish health insurance coverage. To submit your waiver, please follow the instructions below:

1. Go to gallagherstudent.com/Berklee
2. Follow the login instructions.
3. Click on the “Waive” button under “Plan Summary.”
4. Access the drop down box to select “MAPFRE” as your insurance company
5. Select “No” when asked if this is a US-based insurance company
6. Enter “Spain” as the country
7. Enter your Berklee ID # as you may not have your MAPFRE ID when completing this form
8. Enter “International Plan” for type of plan
9. Use the following company address and city “SCHOLAR ORELLANA 18 46008” Valencia
10. Enter “MA” for state and 02115 for zip code
11. Submit for processing
12. An email will be sent to student with a confirmation note. Please keep for your reference.

The Frequently Asked Questions outline the waiver criteria. To connect directly with a member of the Gallagher team please call 800-391-8057.

Valencia waiver process: One-Semester Study Abroad students:

Study Abroad students studying in Valencia for one semester only are NOT eligible to waive the SHIP with MAPFRE health insurance coverage. Students studying abroad for one semester need to be actively enrolled in a plan that meets the SHIP regulation and the standard waiver criteria following the instructions below:

1. Go to gallagherstudent.com/Berklee.
2. Follow the login Instructions.
3. Click “Waive”
4. Follow the instructions to complete the form.

The Frequently Asked Questions outline the waiver criteria. To connect directly with a member of the Gallagher team you may call them at 800-391-8057.

All other students studying at Berklee's campus in Valencia should contact studentaffairsvalencia@berklee.edu for confirmation on whether SHIP is a requirement for their program of study.

Berklee Valencia offers the service of a partner provider Medical Assistance Coordination team, who are specifically tasked with helping Berklee Valencia students navigate the terms of their MAPFRE insurance. The Medical Assistance Coordination team can assist in processing any insurance-related paperwork, securing expedited booking of appointments with MAPFRE-covered doctors and providers, and on-call out-of-hours Medical Assistance Coordination service, available 24/7 via the Berklee Valencia Health & Wellness dedicated phone line.

Information about how to contact the Medical Assistance Coordination team will be provided during orientation. For any pre-arrival questions regarding coverage or how the Medical Assistance Coordination team can assist Berklee Valencia Students please contact wellnessvalencia@berklee.edu.

Current Berklee Valencia students can access fuller information on Berklee Valencia Health and Wellness services and resources, including schedules, referrals and other details by accessing this site under login (see login option in the top right corner of this page).

The urgent out-of-hours 24/7 assistance extensions of the Berklee Valencia Health and Wellness dedicated phone line assists students in situations requiring prompt assistance, including out of hours. However, it is not an emergency phone line. Students experiencing an emergency that requires immediate ambulance, police or fire assistance should dial 112 for local emergency services.

For information and support regarding how to obtain medical assistance through SHIP while in Valencia, or how to manage any claims please see the Gallagher Student Health and Special Risk website or email the Berklee Boston Health & Wellness team.

Berklee Counseling Services are offered through our external Counseling Services provider partner, and include an on-campus drop-in service, off-campus in-person or virtual scheduled appointments, and an on-call out-of-hours Mental Health Assistance service, available 24/7 via the Berklee Valencia Health & Wellness dedicated phone line.

Our partnership with the provider focuses on being able to meet students at their time of need, which means that our students do not have a waitlist and can access Berklee-sponsored counseling at any point in the semester and over their academic career in Valencia.

Berklee Valencia students also have access to psychological and psychiatric services via the MAPFRE insurance, which the Medical Assistance Coordination team helps coordinate.

Information about how to access Berklee Partner Counseling Services and how to contact the Medical Assistance Coordination team will be provided during orientation. For any pre-arrival questions regarding the services and other resources available to students please email wellnessvalencia@berklee.edu.

Current Berklee Valencia students can access fuller information on Berklee Valencia Health and Wellness services and resources, including schedules, referrals and other details by accessing this site under login (see login option in the top right corner of this page).

The urgent out-of-hours 24/7 assistance extensions of the Berklee Valencia Health and Wellness dedicated phone line assists students in situations requiring prompt assistance, including out of hours. However, it is not an emergency phone line. Students experiencing an emergency that requires immediate ambulance, police or fire assistance should dial 112 for local emergency services.